đ Demand Planning
1. Whatâs the difference between Planning and Purchasing in Recurrency
Planning is about setting the right Min/Max targets to stay ahead of demand â deciding when and how much to reorder to meet demand without overstocking. As usage patterns, supplier behavior, and business conditions change, Recurrency will identify these changes and bring items (and new recommendations) to your attention. Youâll them be prompted to accept or tweak a Min/Max.
Purchasing happens when your net stock drops below those targets. But proactive Recurrency Planning will streamline PO creation: Recurrency or your purchasing system can easily compare Min/Max values to net stock and provide better purchasing recommendations. This streamlines the PO creation process, allowing you to quickly review and approve recommendations instead of spending too much time on each line item. Essentially, Planning sets the stage, and Purchasing executes the plan.
2. How does Recurrency calculate Min/Max values?
Recurrency calculates your ideal reorder point (Min) and target stock level (Max) based on forecasted demand, supplier lead time, order cycle, and item behavior. Min/Max values may change for the following reasons:
New usage data: Recurrency updates usage information on the first of each month for the previous month.
Lead time changes: Supplier delivery times may vary, affecting the time it takes to restock.
Input adjustments: Recurrency recalculates when parameters are updated, including safety stock and order cycle.
Manual adjustments: Your team can override forecasts or modify usage data as needed.
Recurrency continuously monitors and recalculates Min/Max values based on these factors. For example, if an item hasn't been moving frequently but its usage increases, Recurrency will pick this up when analyzing the full month's data and adjust the Min/Max accordingly.
This ensures your Min/Max values stay relevant as demand and supply conditions evolve, keeping your inventory management proactive and up-to-date. To learn more about Demand Planning in Recurrency, visit this article.
3. Why do some items keep showing up for âNeeds Reviewâ?
Recurrency flags items for âNeeds Reviewâ when changes in demand patterns or supplier behavior are detected, helping you stay proactive and ensure your settings remain up to date. The default thresholds for flagging items are as follows:
If the Min/Max hasnât been accepted in the last 30 days, weâll look for small but meaningful changes to recommendations. If the difference between your current Min/Max and the recommended Min/Max is 5% or more, it will be flagged as âNeeds Review.â
If the Min/Max was accepted within the last 30 days, weâll flag items for review only if the recommended change is meaningfulâdefined as a 35% or greater difference.
đĄ Note: Your Admin team has control over these thresholds and can adapt them to the specifics of your business.
Hereâs an example for clarity:
You have a high-demand item with a Min/Max of 5/12, which you accepted a week ago. This week, Recurrency identifies a change in usage and recommends a new Min/Max of 5/20, where the Max increases by 8 units. Since the change from 12 to 20 is over 35%, Recurrency flags it as âNeeds Review.â You accept the new recommendation.
Two weeks later, Recurrency identifies a lead time change, adjusting the Min/Max to 6/21. The change from 5 to 6 for the Min, and from 20 to 21 for the Max, is under the 35% threshold, so we donât flag it as âNeeds Review.â However, next month, because you havenât accepted a Min/Max in over 30 days, the change from 5 to 6 (a 20% increase) exceeds the 5% threshold, so Recurrency will bring this item to your attention again.
This system ensures that you're always informed when meaningful changes occur, while minimizing unnecessary alerts. To learn more about Needs Review, visit this help center article.
4. Can I see how Recurrency came up with a recommendation?
Yes! Recurrency makes it easy to trace the logic behind recommendations. If you recently accepted a Min/Max and are receiving a new recommendation, you can view the changes that triggered it.
To do this, navigate to the item-location pair on the Planning page, open the Context Side Pane, and click "Edit" in the Min/Max section. This will open the Min/Max Modal, where you'll find detailed information about any changes. At the bottom of the modal, you'll see key data such as forecast drivers, supplier information, and safety stock settings â helping you understand the reasoning behind the recommendation and confidently explain it internally.
Additionally, the Audit Log section within the modal allows you to track who made changes and when. This provides a clear audit trail for any adjustments, ensuring full transparency at the item-location level.
5. What if I disagree with a recommendation?
You're always in control. If a recommendation doesnât look right, you can override it, adjust the inputs that drive it (like forecasts, order cycles, or lead times), or temporarily pause it by excluding the item for a specific period. Recurrency is designed to be flexible â your judgment matters. If you want to learn more specifics, here are some resources that will help:
If youâd like support from the Recurrency team, you can flag the item directly from the context side pane in Planning. Flagging marks the item for review and temporarily excludes it from Planning until itâs addressed. When you flag an item, you can also add a note â whether itâs a reminder for yourself, a discussion point for your team, or a specific question or concern for Recurrency. Our team gets notified automatically when an item is flagged. If an action or response is required, we will follow up with a response within 24 hours.
6. When should I use Min/Max vs. Order Point/Order Quantity (OP/OQ)?
Use OP/OQ when your supplier requires fixed order quantities or you prefer buying in bulk (an exact quantity each time) to reduce small or frequent POs. OP/OQ lets you lock in a specific Order Quantity while still benefiting from Recurrencyâs dynamic Order Point calculations. This is great for items with strict packaging rules, fixed pallet sizes, or when you want to simplify receiving. For everything else, Min/Max is more flexible and adapts continuously to usage patterns, supplier changes, and forecast shifts â making it the default choice for most items.
If you want more detailed information, visit this help center article.
7. My Min and Max are the same? Should I care? And what should I do about it?
In most casesânothing! When Min and Max are equal, it's usually expected behavior based on your item type and settings. For sparse items, theyâll always match because the goal is to stock a fixed number of months of demand. For non-sparse items, Min = Max simply means your Economic Order Quantity (EOQ) is low relative to your reorder frequency. Youâll still hit purchase targets over time, and Recurrency will accumulate inventory gradually. If you'd like a wider gap between Min and Max, adjusting your Order Cycle or EOQ settings can helpâbut it's not required for the system to work well.
If you prefer for Min and Max to always be different for non-sparse items, Recurrency provides you with a setting that can be enabled upon request. This setting helps create separation between your Min and Max levels across all items except for Sparse.
If you want to learn more about this, visit this help center article.
8. My Maxes feel very high. What can I do?
High Max values are often a result of Economic Order Quantity (EOQ)âwhich balances ordering and holding costs to save money overall.
Recurrency calculates Max based on:
Replenishment Cost (higher = fewer, larger orders â higher Max)
Holding Cost (higher = smaller, more frequent orders â lower Max)
đĄ Max may feel high if itâs a departure from your past behaviorâbut that doesnât mean itâs wrong. A higher Max is usually a sign that itâs more cost-effective to stock more due to the itemâs economics (e.g., low cost, fast-moving, or expensive to replenish). For slower-moving or more expensive items, Max will naturally be lower, because it doesnât make sense to tie up cash or space.
Admins can fine-tune EOQ settingsâif something truly feels off, weâll work with your Admin team on adjusting configurations. To learn more about EOQ, visit this help center article.
đŚ Purchasing Automation
9. How does Recurrency decide what to recommend for purchase?
Once Planning is set, Recurrency compares your current net stock to the Min/Max and recommends a quantity that brings you up to your Max.
10. Does Recurrency send my Purchase Order to my Suppliers?
No â Recurrency helps you quickly create and review Purchase Orders, then pushes them back into your ERP for final processing. However, sending the PO to your supplier always happens from within the ERP. This gives you the opportunity to make any last-minute customizations before sending. Once the PO is in the ERP, it becomes the source of truth, and any further edits or updates must be made directly in the ERP.
11. Do I have to review every item manually while Purchasing?
No â that's the power of Planning. By maintaining accurate, up-to-date Min/Max values in Recurrency, youâre doing the work before itâs time to buy. Recurrency (or your ERP) will compare your current net stock to these Min/Maxes and surface precise purchasing recommendations. This means Purchasing becomes a fast, streamlined process â youâre not starting from scratch or reviewing every line. Instead, youâre making final adjustments like tweaking quantities, reviewing transfers, or adding supplier-specific notes. The heavy lifting is already done.
12. How are Days of Supply Calculated?
The Days of Supply (also referred to as âDays of Stockâ) metric helps you understand how long your current inventory will last based on forecasted demand. This value appears on the Purchase Status page of the Purchasing Module and is essential for prioritizing reorders.
There are two different calculation methods based on the item type: non-sparse and sparse.
For Non-Sparse Items, Days of Supply is calculated using forecasted usage. These items benefit from demand modeling and trend detection.
Formula:
Days of Stock = Net Stock / Forecasted Daily Usage
Net Stock = The quantity of inventory available to fulfill future demand, after accounting for what is already committed to customers and what is inbound from suppliers or transfers.
âForecasted Daily Usage = Recurrency's prediction of how many units of an item will be used or sold per day, based on recent sales trends, seasonality, and customer demand patterns.
This answers the question: âHow many days will this item last if we continue selling at the forecasted rate?â
Sparse items are those with insufficient usage history for reliable forecastingâspecifically, items that have recorded usage in only 6 or fewer of the past 12 months.
Formula:
Days of Stock = Ceiling(Net Stock / Average Daily Usage over Past 12 Months)
This method smooths out variability by averaging usage over a 12-month period
The result is rounded up (ceiling) to avoid underestimating how long inventory might last
Sparse logic is intentionally conservative and stable, designed to avoid triggering excessive reorders on rare-use items.
Why It Matters
Understanding Days of Stock helps you:
Prioritize what to reorder and when
Avoid both stockouts and overstocking
Make informed purchasing decisions aligned with actual demand
âď¸ Configuration & Setup
13. How long does it take to configure the system?
Admins have full control over Recurrency's configuration settings and work closely with the Recurrency team to set them up before onboarding begins. Most customers complete initial configuration prior to the first onboarding session, though itâs common to make updates as end users provide feedback during onboarding.
Configuration is flexible by designâyouâll likely continue refining it even after go-live. We often see customers revisit their setup months later, especially if their purchasing model evolves or they set new business goals. When that happens, your Customer Success Manager will help you review and adjust settings to stay aligned and drive results.
14. How do I know my forecasts or recommendations are working?
Youâll start seeing more consistent purchasing, fewer surprises, and lower manual effort. During onboarding, we walk you through the logic behind forecasts and recommendations, and we continue to monitor performance together. These insights are reviewed regularly during key touchpoints such as progress reviews and business reviews to ensure everything is working as expected.